Short-Staffed Restaurants Prop Up Table Service With Technology
Casual-dining chains are leaning on technology to make the sit-down restaurant experience more automated for guests and more streamlined for busy employees—and in some cases to compensate for a shortage of servers.
Some chains are using technology for payments, including Cracker Barrel Old Country Store Inc. Others, such as Dave & Buster’s Entertainment Inc., allow for completely contactless ordering and paying.