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Wash your hands like you just chopped chillies
Wash your hands like you just sliced chillies The magic of a COVID and Positive Customer Experience The other day I tried a new Thai restaurant in my local area. Not only are they new... ...read more
Out and about
Doing Rounds of The Kitchen Table This week's fresh serve of news from the Catering and Restaurant Industry. Keep up-to-date with the latest in Catering Equipment & Restaurant Equipment, Food Trends & Business Tips from... ...read more
Hospitality jobs go unfilled
If you're heading out to a restaurant this weekend or even spending a few hours at the pub, you may notice something missing from the pre-pandemic era, foreign workers. Despite the high unemployment rate, publicans say they are struggling to find applicants to fill jobs. ...read more
Do Instagram images make you hungry?
Australian restaurants and cafes have embraced Instagram as one of the major ways of finding new customers and bringing back old ones. Eateries say they plan their menus and decorum to create opportunities for patrons to make content which serves as advertising for the venue. ...read more
Is pretty food healthier?
Consumers see almost 7,000 food and restaurant advertisements per year, with the vast majority touting fast food. In marketing materials, food is extensively styled to look especially pretty. But do pretty aesthetics have other, potentially problematic, effects on your impressions of food? ...read more
The year that was
How we’ve fared and what we’ve learnt. 2020 has also been a year in which innovation and adaptability have come to the fore, with foodservice businesses moving swiftly to identify and exploit new sales channels to minimise the impact of COVID-19 restrictions. ...read more
Don't let your customers vote with their feet
Victorians have been urged to shun hospitality businesses that fail to record the contact details of customers or introduce infection control practices. Don't let your business be one of them. ...read more
Make the numbers work
Doing Rounds of The Kitchen Table This week's fresh serve of news from the Catering and Restaurant Industry. Keep up-to-date with the latest in Catering Equipment & Restaurant Equipment, Food Trends & Business Tips from... ...read more
QR codes are mandatory
Venues in New South Wales will be required to use QR codes for contact tracing purposes from 23 November. New South Wales Premier Gladys Berejiklian announced the news yesterday, confirming QR codes for hospitality businesses “will be compulsoryâ€. ...read more
How to Train Your Staff
A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. So how do we develop vital customer service? ...read more
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