The power of audio experiences in retail and hospitality
In an era where customer experience is paramount, businesses are constantly seeking innovative ways to connect with their clientele. For those in the retail and hospitality sectors, crafting a memorable atmosphere is essential. One often overlooked element that can significantly enhance a customer's experience is the use of audio.
Music makes consumers stay longer
Music is the universal language of emotions. It has the power to evoke memories, create moods, and even influence behaviour. Our recent study found that businesses playing music that aligns with their brand identity are 96% more likely to be remembered by consumers than those that don't.
Original story and image on IT Brief
Original story and image on Modern Restaurant Management
Beyond Transactions: How to Use Data to Drive Meaningful Connections and Customer Loyalty
Without customer loyalty, it’s difficult to succeed in any business, particularly when you’re competing in a crowded landscape like hospitality. Customer retention plays a significant role, with existing customers spending two-thirds more than new ones and 70 percent of Americans considering loyalty programs as a top reason to be faithful to their favorite brands.
Now is the perfect time to identify, understand and engage your most valuable diners and deliver timely, relevant offers. This can be done by leveraging data to make your restaurant their top choice – and enticing them back for more.
This is the economic slowdown we had to have
Weaker consumer spending will comfort the RBA, but abysmal labour productivity is undermining the efforts to get inflation under control.
The big squeeze from higher interest rates on household incomes and discretionary spending is delivering the economic slowdown we had to have.
The economy eked out softish 0.4 per cent growth in the June quarter and expanded 2.1 per cent through the year, according to the national accounts released by the Australian Bureau of Statistics on Wednesday
Original story and image on AFR
Original story and image on Eye On Annapolis
Proven Ways to Boost Your Brand’s Image: A Guide for Restaurant Owners
Successful restaurants are built on excellent food and fantastic guest experiences, but it takes a strong brand to attract and retain guests. When people think about branding, logos and slogans often come to mind, but it goes much further than that. A restaurant’s brand is steeped into the fiber of every action, whether it’s a commitment to outstanding guest service at all interaction points or the installation of next-gen broadband to facilitate the guest experience
Proven Ways to Boost Your Brand’s Image: A Guide for Restaurant Owners