September 2025 Newsletter
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SCK News
No One Sees the Grease Trap In Your Restaurant
It was 1 AM on a Sunday. My apartment was a 15-minute drive away, but I was on my hands and knees on the cold, greasy floor of my kitchen.
The new guy had "forgotten" to clean the grease trap, and I knew if I didn't do it myself, it wouldn't get done right. The smell was disgusting. The work was thankless. And in that moment, I felt a profound sense of invisible exhaustion.
This is the work no one sees. Customers rave about the food, but they have no idea about the back-breaking, non-glamorous labour that makes it all possible. My staff see me as "the boss," the one who signs the checks, not the one "scrubbing grime out of the tiles of the Walk-in" long after they've gone home.
Doing this invisible work—the plumbing, the deep cleaning, the inventory counts in a freezing cool room—is more than just physically tiring. It's emotionally draining because it's completely unacknowledged. It reinforces the soul-crushing belief that you are the only one who truly cares, the only one willing to do the thankless jobs required to keep the "constant sinking ship" afloat.
But as I was cleaning that grease trap, a different thought bubbled up. The reason I was on the floor wasn't because I was the only one who could do it. It was because I had failed to build a system of accountability where my team was expected to do it perfectly. I was solving a systemic problem with my own "sheer personal effort".
The solution wasn't to just keep cleaning the grease trap forever. It was to build a restaurant where I didn't have to. It meant creating iron-clad checklists, training my team on the why behind the task (not just the how), and fostering a culture where every single person felt ownership over the cleanliness and success of the kitchen. It meant elevating myself from "chief cleaner" to a true leader.
Are you trapped doing the invisible, thankless work in your restaurant? It's time to build the systems that allow you to lead from the front, not from your hands and knees. You need to discover the path to becoming a true leader, not just the hardest worker.
Latest Blog Posts

When Your Pizza Oven Becomes Your Kitchen's Biggest Bottleneck
Picture this: It's Saturday night in Padstow. Angelo's restaurant is packed. The smell of fresh dough and melting cheese fills the air. Orders are flying in faster than waves at Bondi Beach. But in the kitchen, that old conveyor oven is groaning like a rusted ship anchor. It takes forever to push out pizzas. The gas bills are eating profits like termites in timber. And Angelo watches his best chef slam his fist on the counter because they can't keep up with demand.
Sound familiar?
The Hidden Cost of Playing It Safe With Old Equipment
Every minute your oven runs slowly costs you more than money. It costs you reputation. It costs you staff morale. It costs you the chance to grow beyond survival mode.
Angelo thought he was being smart by keeping his old oven running. "If it ain't broke, don't fix it," he told himself. But here's what that thinking really meant: His gas bills stayed 30% higher than necessary. His kitchen ran hotter than the Australian outback in January. His staff worked harder to produce less. And while competitors with modern equipment served three pizzas in the time it took him to make two, Angelo was losing the race he didn't even know he was running.
The real kicker? That "working" oven was actually broken. Not physically broken. Financially broken. Emotionally broken. Strategically broken
When Your Pizza Oven Becomes Your Kitchen's Biggest Bottleneck

That "Perfect Char" Is Costing You More Than Just Charcoal
Andre, let's have a real chat. You and I know that primal, smoky flavour from a charcoal grill is magic. It's what separates the masters from the apprentices. But we also know the ugly truth. Most charcoal ovens are wild beasts. They fight you every step of the way, demanding constant attention, flaring up at the worst moments, and turning expensive cuts of meat into hockey pucks if you look away for a second. You didn't become a chef to be a glorified charcoal-sitter.
You're a creator. A craftsman. You built your cafe in The Rocks from the ground up, fueled by a passion for incredible food. But that passion gets worn down. It gets eroded by the daily grind of a kitchen that works against you. You're trying to build a sustainable restaurant, but your oven burns through charcoal like it's going out of style, driving your operating costs through the roof.
Your Best Chef Just Threatened to Quit, and Your Oven is to Blame
Think about your last chaotic service. The dockets are piling up. Your senior chef is wrestling with the oven, a slick of sweat on his brow. The airflow is a guessing game. One minute the embers are dead, the next, a flare-up incinerates a $50 steak. He's frustrated. You're stressed. The quality of what's leaving your kitchen becomes a lottery.
This is where the dream of a thriving, respected restaurant starts to crumble. It's not just about the wasted food or the sky-high charcoal bills. It's the human cost. Good staff, the ones who share your vision, don't stick around to fight with bad equipment. They leave. And you're left with the anxiety of finding and training someone new, all while your reputation for quality takes a hit. You are a resilient, creative chef; you are not the kind of owner who lets his tools dictate his success.
New Products
Product Videos
Our Youtube Channel video library on restaurant equipment products is growing. We now have more than 750 videos on the channel and around 15,000 people watch them each month, on average. Watching a quick video on products you are interested in is a great way to learn more about that product.
Cake Bake & Sweets Show Sydne

Join Delicious Baking Extravaganza at the Cake Bake & Sweets Show in Melbourne and Sydney. Discover mouthwatering treats, baking tips, and more! 26 - 28 September 2025 Sydney ICC, 14 Darling Dr, Sydney NSW 2000
FIA - Hunter Tradeshow

Food Service Industry Association October 2025 12 noon - 7pm West City Corner Union &, King Sts, Newcastle West NSW 2302
Food & Hospitality Queensland

Serving up hot innovations in dining, catering and food-to-go October 12 & 13: Brisbane Convention & Exhibition Centre
I hope you have enjoyed this edition of our monthly newsletter.
Sincerely
Neil Willis
Sydney Commercial Kitchens
P: 1300 881119
E: [email protected]
W: www.sydneycommercialkitchens.com.au