What’s the Restaurant Investment Forecast?
To learn more about the current state of restaurant investing, Modern Restaurant Management (MRM) magazine spoke with Uday Ahuja, Chief Investment Officer at RSE Ventures, who played a key role in investing and identifying/growing scalable consumer brands restaurant concepts including Momofuku, Milk Bar, Fuku, Bluestone Lane, and Magnolia Bakery. During the pandemic he helped advise Milk Bar CEO Christina Tosi’s shift from retail to ecomm—resulting in the launch of Milk Bar’s rapidly expanding collection of CPG products. He also worked closely with Dave Chang and Marguerite Mariscal on Momofuku’s extension into CPG.
4 Ways Restaurants Can Immediately Increase Guest Sentiment
Look for reasons to offer that non-core hero product as an incentive to the guests.
I’ve had the good fortune to work with, and lead, guest engagement at notable brands including Dunkin’ and Blaze Pizza. When understanding how heavily certain elements of each company can affect guest sentiment, I always start with the key leading factor that most correlates to guest satisfaction at each brand—since each brand is different.
Image - Unsplash/Paul Hanaoka
2023 Inflation Guide For The Hospitality Industry
Key hospitality industry Australia statistics The 2023 rise impacts the internal economic circumstances of restaurants, cafés and other hospitality venues. The prices of food, rent and utilities have all been affected by inflation.
In addition, rising inflation and cost of living is having a profound impact on the spending habits of hospitality customers. Statistical analysis conducted on ResDiary booking system data from restaurants all over Australia has yielded some fascinating statistics:
5 Tips For Building An Omnichannel Restaurant Strategy
Customers are connecting and interacting with restaurants across multiple platforms. According to Square Future of Commerce data, 84% of customers prefer to make reservations online, 78% of restaurants are using social media to communicate with customers, and 48% of restaurants are reaching customers via email.
Restaurants are finding new ways to meet consumers on the channels they’re already using, providing a more seamless and user-friendly dining experience. Here are five tips for building an omnichannel restaurant strategy to more effectively reach and engage with customers