Frequently Asked Questions

Please search through our frequently asked questions to find answers to any of your questions relating to our website.

If your question isn't contained in our FAQs page then please email us, we are here to help.

Products

Stock Availability?
What if my goods are damaged?
What are the warranties on equipment?
Are the goods insured during delivery?
Can I cancel my order?
Can I return my goods?
Customer Responsibility
Product Brochures
Product Information, is this website up to date?
Retention of Title


Quotations

Can I get a quotation for equipment?


Shopping Cart

How do I order?
How do I order online?
Can I get a quotation for equipment?
What are the Terms & Conditions?
Is Sydney Commercial Kitchens an established business?
Are the goods insured during delivery?
Can I cancel my order?
Can I return my goods?
Is this website secure?


Shipping

What about deliveries?
What about deliveries outside Sydney?
Delivery Times
Does Sydney Commercial Kitchens export?
Are the goods insured during delivery?


Spare Parts

Do you supply spare parts?


Used Equipment

Do you sell used catering equipment?
Will you buy used equipment?