In the hospitality industry you don't have to travel far to find someone talking about a secret sauce.
For KFC it would be their 'secret herbs and spices' recipe, for McDonalds perhaps a 'Happy Meal Toy'.
At a restaurant level you might read on the menu a dish with the chefs special sauce. Think Beef or Pork Ribs with our own special BBQ sauce or the pictured Grilled salmon in chef's special sauce. The point is that you are trying to appeal to the customer with a distinct point of difference which sets your business apart from your competitors.
And, done correctly you can make a huge difference to your business and perhaps get customers talking about the meal they just enjoyed and even keep them coming back.
Recipes for success also have several ingredients
People often ask me what is the secret to the success of Sydney Commercial Kitchens and the truth is that, like any recipe, the answer is comprised of several different ingredients. All you have to do is follow the recipe. Our recipe is offer great customer service, have a great website, help customers with our industry experience and product knowledge. While these all play a significant role, if I had to select the one thing that might make the biggest difference I would choose the team here at SCK and the effort they put in on a daily basis.
In fact the secret sauce is not really a secret. Having come from the hospitality industry all we ever tried to do was offer our customers a level of service that would keep them coming back, time and time again. Last financial year 42.6% of our sales were from repeat customers, up from 38.5% in the previous year. So, we are continually striving to improve what we do.
Why not make your food business our next satisfied customer?
Let us do the hard work and source the right equipment for your Restaurant or Commercial Kitchen.
Our goal at SCK is to sell you products that add value to your business.
We power your kitchen!