Smart Operators

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cafe and restaurant operators who are beating the COVID-19 downturn Winning against the odds

Meet cafe and restaurant operators who are beating the COVID-19 downturn.

Ken Burgin from SilverChef, introduces smart cafe and restaurant operators who are pushing the boundaries with sales, marketing, staff management and profit strategies.

Hear first-hand about the challenges they’ve faced, and how they are winning through with menu updates, promotions, delivery, staffing, competition and keeping up their profit margins.

With special guests:

Tessa Djikgraaf - The Boss's Daughter in Sorrento Vic. She managed to make this year's takeaway Mother's Day the biggest yet... and they have always been busy!

Emma Nguyen - I Love Pho in Crows Nest NSW. She has kept all her staff employed with a fast pivot to increased takeaway and meal-kits, driven by innovative online ordering.

Matt Lucas - The Coffee Pedaler cafes in Gundagai & Tumut NSW. After being hit by bushfires, they've found new business with local industry and smart Google advertising.

Tessa, Emma and Matt will share the step by step details of how they're winning against tough conditions, and there will be plenty of time for Q&A.

Where and When?

Date: Thu, 18 June 2020
Time: 2:00 PM – 2:45 PM AEST

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