How to Train Your Staff

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Tips to Survive a COVID world.

This week's fresh serve of tips from around the globe to help the Catering and Restaurant Industry survive a COVID world.

Keep up-to-date with the latest in Catering Equipment & Restaurant Equipment, Food Trends & Business Tips from around the web.

How to Train Your Staff to Communicate Effectively with Guests

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back.

Providing excellent service and a friendly atmosphere will earn you regulars – and those sought after five-star customer reviews. So how do we develop vital customer service?

With a thorough and well thought out training plan. It’s easy to rush training and skip past essential topics when you’re short-staffed or in your busy season or during the pandemic, but investing time in training can save you time and earn your business more money in the long run.

Read more ...

How to Train Your Staff to Communicate Effectively with Guests Original story and image on modernrestaurantmanagement.com


$100 restaurant vouchers in a bid to boost the economy Original story on news.com.au

$100 restaurant vouchers in a bid to boost the economy

The NSW government is considering handing out $100 restaurant vouchers in a bid to boost the economy following the coronavirus crisis.

On Friday The Australian reported the scheme, which would form part of the state’s budget plan, is under serious consideration from Treasurer Dominic Perrottet.

The proposal is set to cost about $500 million and vouchers would only be made available to residents older than 18.

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Hospitality industry praises latest easing of restrictions in NSW

Restaurant owners and caterers are celebrating the NSW government's latest easing of restrictions as they dare to dream of a busy Christmas period.

But business owners remain hopeful of further restrictions being eased soon to enable larger end-of-year events and parties that provide revenue during a vital period.

On Monday NSW Premier Gladys Berejiklian announced that from Friday restaurants can accept group bookings of 30 people instead of 10. The guests can also sit at the same table when the previous cap was 10 people per table.

Read more ...

Hospitality industry praises latest easing of restrictions in NSW Original story and image on goodfood.com.au


7 Ways to Boost Customer Engagement Original story and image on kounta.com

7 Ways to Boost Customer Engagement

Engage with customers where they can be found – and where they can find you.

This free checklist covers the 7 essential online platforms where you should promote your venue and a step-by-step checklist to engage with both regular and new customers.

Download ...


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