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Bromic Extra Care Bromic Extra Care

Peace of mind starts here with Bromic

Bromic Extra Care is more than just a standard warranty, it's the additional peace-of-mind you get when you purchase any Bromic product.

Bromic Extra Care is not an additional service plan, it's the service and support you can expect from one, without the added cost. It's simply part of your Bromic purchase, which gives you confidence that you have purchased a quality product with the promise of support should you ever need it.

Bromic Extra Care gives you one-stop service and support from Bromic experts, so most issues may be resolved in a single call. Where your service requires additional support, a Bromic technician can even provide onsite, same day or after hours assistance*, and with our nationwide coverage you can be sure that we are never too far away to get you back up and running when you need it most.

And Bromic are so confident in their service that if they fail to deliver on their promise, they’ll give you a $50 EFTPOS Gift Voucher.

How to use Bromic Extra Care

To provide the best support for you, it's important Bromic understand the level of service your Bromic product needs. Simply call Bromic on 1300 276 642 and let them know if you require a Priority A or Priority B service, and the customer service team will take care of the rest. It's that easy.

Priority A Service

When the unit IS NOT performing its primary function such as cooling or heating, or presents an OH&S or food safety risk.

Priority B Service

When the unit is performing its primary function, and presents no OH&S or food safety risk. i.e. lights, gaskets, locks, door adjustment

And this is the Bromic offer

For a Service Call placed before Midday

Priority A – Technician to attend site within 4 hours
Priority B – Technician to attend site within 8 business hours

For a Service Call placed after midday

Priority A – Technician attends site before midday on the following business day
Priority B – Technician attends site before 4pm on the following business day

Make your business our next satisfied client

Let us do the hard work and source the right equipment for your Restaurant or Commercial Kitchen

Our goal at SCK is to sell you products that add value to your business.

We power your kitchen!

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