OpenTable introduces Messenger bot for reservations

Doing Rounds of The Kitchen Table

This week's fresh serve of news from around the Catering & Restaurant Industry.

Keep update with latest Products in Catering Equipment & Restaurant Equipment, Food Trends, & Business Tips from around the web.

OpenTable introduces Messenger bot for reservations

OpenTable has introduced a new way for diners to search and make restaurant reservations directly through Facebook Messenger. With OpenTable's bot for Messenger, diners across the globe can make reservations at more than 40,000 restaurants worldwide directly from within Messenger through the new Chat Extensions feature.

OpenTable's bot for Messenger enables diners to search and suggest available restaurants to friends as well as make reservations through the bot without leaving Messenger...

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Successful wine lists focus on the customer

David Flaherty has more than 20 years experience in the hospitality industry and is the marketing director for the Washington State Wine Commission.

Beverage sales are one of the most lucrative revenue-generators for any restaurant

A well-managed wine program in particular can mean the difference between financial success and failure. Like driving a fine-tuned Ferrari, mastering the wine list is a skill that takes years to develop and decades to master. For those who can present a wine selection that is accessible, adjusts to guests' desires, mirrors what the chef is doing on the plate and meets financial goals, success means job stability...

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Successful wine lists focus on the customer

QSRs find indoor kiosks improve customer experience, deployments accelerate

While QSRs played a big role in popularizing ordering at outdoor drive-thru kiosks, the big change taking place today in this sector is the growth in indoor self-serve kiosks.

ore than half of today's QSR consumers, 55 percent, have used a tablet at the table or a smartphone app over the past 90 days, marking a 39 percent jump from 2015, according to a consumer study conducted by Market Force Information, a research firm. More than 11,000 consumers were polled for the study, which revealed consumers' QSR dining habits, brand preferences and in-restaurant technology use...

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QSRs find indoor kiosks improve customer experience, deployments accelerate

"We're about to have a skills exodus"operators respond to 457 announcement

Brooklyn Boy Bagels' founder, Michael Shafran.

Restaurant & Catering Australia may have welcomed the federal government's decision to abolish the 457 visa program, but chefs and restaurateurs around the country are seriously concerned about the impact it will have on the industry's existing skills shortage.

On 18 April, Prime Minister Malcolm Turnbull announced the government would scrap the existing 457 visa scheme and replace it with a new one comprising two streams: one short term (issued for two years) and one medium term (issued for up to four years). Both will be subject to labour market testing including a requirement for two years of work experience, a market salary rate assessment and a new non-discriminatory workforce test...

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Ways to warm your venue

Regardless of what kind of heating system you use, here are some tips to ensure your venue is heated properly and efficiently this winter.

Fireplace

Make sure your fireplace is properly ventilated. Before you start using it for the season, get all the vents professionally tested and cleaned to ensure smoke does not exit the fireplace into your venue...

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8 PR Tips To Build Your Restaurant Brand

PR is a powerful marketing tool, and every restaurant should be using it to their advantage.

You don't have to have a huge budget for public relations to be effective. It's all about identifying opportunities and being creative.

Here are eight PR tips to help you create a positive reputation and build your restaurant brand...

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