Guest satisfaction and how its related to F&B culinary arts
Guest satisfaction within food and beverage and culinary is intricately linked to the overall dining experience, encompassing elements such as food quality, service, ambiance, and the influence of social media. Positive online reviews and engaging content can heighten satisfaction, while negative feedback may tarnish a restaurant’s reputation. Upholding exemplary culinary standards and maintaining a strong online presence are pivotal in the intersection of food and beverage and culinary arts departments.
To better understand guest culture, segmentation is key:
1- Dreamers: Guests who save up for exclusive experiences prioritize luxurious attention to detail. Providing high-end menu options and ensuring attentive staff cater to their expectations fosters a sense of exclusivity
Original story and image on Hospitality Net
Original story and image on HubSpot
The HubSpot Blog's 2024 Social Media Marketing Report: Data from 1400+ Global Marketers
Discover what we learned from surveying 1400+ global social media marketers about their 2024 goals, challenges, and more.
As the resident social media and content creation expert for the HubSpot blog, I know a thing or two about social media marketing. And one of those things is that the social media marketing landscape is constantly evolving.
Fortunately, I can lend my expertise — and that of the 1,460 marketing professionals HubSpot recently surveyed — to help you stay informed on the latest happenings in social media marketing.
Yes, we asked 1,400+ global social media marketers about their biggest trends, goals, challenges, and strategies going into 2024. And we're passing out knowledge to you.
The HubSpot Blog's 2024 Social Media Marketing Report: Data from 1400+ Global Marketers
McDonald’s flips its ‘M’ for manga fans
Marketing Bites: The burger giant becomes WcDonald’s on Monday, with a limited-time spicy WcNugget sauce. Plus, Zoup! has a new name but the exclamation point isn’t going away.
If you’re not a fan of Japanese-style comic books known as manga or similarly styled TV shows and movies called anime, the word “WcDonald’s” might look especially foreign.
For decades, though, that’s how McDonald’s has been referred to in those art forms.
And, on Monday, McDonald’s in more than 30 markets around the world will become WcDonald’s, with a new spicy WcNuggets sauce, four mini anime episodes, short mangas to be unlocked via packaging QR codes, themed shirts for employees and more.
Original story and image on Restaurant News
Original story and image on Forbes
20 Essential Skills For All Professionals In A Digital Workplace
Digital transformation has touched virtually every industry. No matter their role, most professionals today work with one or more technology tools on an everyday basis. As new technologies—including generative artificial intelligence, machine learning, low-code and no-code applications, robotics and more—continue to infiltrate the workplace, it’s wise for today’s workers to learn how to leverage these tools.
However, navigating in a tech-forward world takes more than just learning your way around software; it takes a blend of hard and soft skills to both make the best use of digital tools and work effectively with colleagues. Below, 20 Forbes Technology Council members share specific tech-related skills and subjects that professionals should consider learning or brushing up on to future-proof their careers.
20 Essential Skills For All Professionals In A Digital Workplace