Peace of mind starts here with Bromic
Bromic Extra Care is more than just a standard warranty, it's theadditional peace-of-mind you get when you purchase any Bromicproduct.
Bromic Extra Care is not an additional service plan, it's theservice and support you can expect from one, without the added cost.It's simply part of your Bromic purchase, which gives you confidencethat you have purchased a quality product with the promise ofsupport should you ever need it.
Bromic Extra Care gives you one-stop service and supportfrom Bromic experts, so most issues may be resolved in a single call.Where your service requires additional support, a Bromic techniciancan even provide onsite, same day or after hours assistance*, and withour nationwide coverage you can be sure that we are never too faraway to get you back up and running when you need it most.
And Bromic are so confident in their service that if they fail to deliver on theirpromise, they’ll give you a $50 EFTPOS Gift Voucher.
How to use Bromic Extra Care
To provide the best support for you, it's important Bromic understand the levelof service your Bromic product needs. Simply call Bromic on 1300 276 642and let them know if you require a Priority A or Priority B service, and thecustomer service team will take care of the rest. It's that easy.
Priority A Service
When the unit IS NOT performing its primary function such ascooling or heating, or presents an OH&S or food safety risk.
Priority B Service
When the unit is performing its primary function, and presents no OH&S or food safetyrisk. i.e. lights, gaskets, locks, door adjustment
And this is the Bromic offer
For a Service Call placed before Midday
Priority A – Technician to attend site within 4 hours
Priority B – Technician to attend site within 8 business hours
For a Service Call placed after midday
Priority A – Technician attends site before midday on the following business day
Priority B – Technician attends site before 4pm on the following business day
Make your business our next satisfied client
Let us do the hard work and source the right equipment for your Restaurant or Commercial Kitchen
Our goal at SCK is to sell you products that add value to your business.
We power your kitchen!