Frequently Asked Questions

Question: Can I cancel my order?
Answer: Cancellations - orders may be cancelled on the following basis:

1) That the cancellation is received prior io commencement of manufacture for special orders.

2) If the equipment is a stock item cancellation must be received three (3) working days prior to shipping

3) A cancellation or re-stocking fee may apply, being a minimum of 25% of the purchase price.

4) SCK reserves the right to claim back any credit card fees that are applied to the transaction. For Visa & Mastercard this would amount to 1.5% of the total cost. Amex is at a higher rate of 4.5% of the transaction cost.

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