Frequently Asked Questions

Question: How do I order?
Answer: There are now five ways to place orders at Sydney Commercial Kitchens:

1.  Place your order online

2.  Phone our customer service desk at 1300 881119 or 02 9972 0075

3.  Rent your equipment for total purchases over $2,000.00 Click here to read more:
Rent this equipment

4.  Lease your equipment using Commercial Hire Purchase for total purchases over $5,000.00. Click here to read more: Buy this equipment using Commercial Hire Purchase

5.  You can print out a Blank Order Form from the website, complete the details, then
a) Fax the order to [02] 9984 1958 with your credit card details, or, a copy of your direct bank deposit to our account. (Our Bank details are available if you ring us)
b) Mail the order complete with your company cheque to our Sales Department.

If you're not sure how to get started, or if you just want an overview of how shopping on our site works, follow the simple steps outlined below. You'll be shopping online in no time!

The entire transaction system is protected by SSL (secure socket layering) encryption provided by ABA. All sensitive data that passes between the Shopping Cart system and our customers' browsers is secure.

The only party who sees a consumer's credit card is the bank, not the merchant and not the service provider. (Note that the merchant only needs to know that the transaction has been authorized, it doesn't need to know credit card numbers.)

SecurEpayment ensures that this confidential information remains encrypted all the way to the banking network.

To enforce this unique security system, SecurEpayment employs internationally recognized encryption algorithms such as RSA, RC4 and MD5.

In its current state, SecurEpayment accepts variable length RSA keys and uses 128-bit RC4 keys.

Categories: Shopping Cart


Back to FAQs
How do I order?
How do I order online?
Can I get a quotation for equipment?
What about deliveries?
What about deliveries outside Sydney?
Delivery Times
What are the Terms & Conditions?
Does Sydney Commercial Kitchens export?
Is Sydney Commercial Kitchens an established business?
Stock Availability?
What if my goods are damaged?
What are the warranties on equipment?
Are the goods insured during delivery?
Can I cancel my order?
Can I return my goods?
Customer Responsibility
Do you sell used catering equipment?
Do you supply spare parts?
Is this website secure?
Product Brochures
Product Information, is this website up to date?
Retention of Title
Will you buy used equipment?
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