Categories

Testimonials

I only wish I had of known of your company earlier, as my business would of been where it is today a lot sooner. Many thanks to you for providing a helpful, well run company that services the hospitality industry so effectively and hassle free. And as for Samantha, she is an absolute pleasure to deal with, knowledgable and a definite asset to your company. Again, many thanks.

-Deb Hynes
Teds Takeaway & Diner

Latest News

  1. Fun Friday 28 August Sydney Commercial Kitchens 12 hours 10 mins ago
  2. Moffat Kitchens Bar Torino Sydney Commercial Kitchens 26-Aug-2015
  3. Fun Friday 21 August Sydney Commercial Kitchens 21-Aug-2015
  4. Friginox saves you money Sydney Commercial Kitchens 17-Aug-2015
  5. Fun Friday 14 August Sydney Commercial Kitchens 14-Aug-2015

Frequently Asked Questions

Question: What are the Terms & Conditions?
Answer:

[1] Terms of Delivery: I, the customer, am to pay for my own electrical and plumbing connections and the cost of any necessary alterations to my premises. Sydney Commercial Kitchens is to complete the delivery on or about the date agreed upon in the contract, but this obligation is subject to my premises being ready to receive the installation and to all delays directly arising from shipping, non-availability of ordered equipment, strikes, lockouts, accidents, fires, wars, acts of God, non-delivery of material or parts by suppliers or any other cause or reason whatsoever beyond our control. No such delay shall excuse or justify my refusal to accept delivery of the equipment.

[2] Warranties: The equipment is covered by the manufacturers warranty and any terms and conditions that may apply under said warranty. Our manufacturers and suppliers will work hard to provide warranty service in an appropriate time frame. While some customers will request a replacement item or a full refund should there be a fault present at purchase the suppliers will invariably exercise their right to repair the item as covered under the warranty.

[3] Retention of Title: All equipment remains the property of Sydney Commercial Kitchens until such time as payment has been effected in full and all monies have been duly cleared in the relevant bank account.

Any agreement arising out of this request shall be deemed to have been entered into at the relevant place of execution and all monies payable hereunder shall be payable at the relevant office of Sydney Commercial Kitchens.

[4] Default: Should I countermand this request or neglect or refuse to accept delivery of the goods or if I fail to sign any Hire Purchase or any Agreement to which my signature is required by the terms hereof, I shall forfeit all monies already paid hereunder and pay to the Company, not as a penalty but as a genuine pre-estimate of the damages sustained by the company in the procurement of or manufacture of the goods or any part thereof at my request, such further, sum as with the monies already paid by me is equal to the Deposit Payable and a further ten [10] per centum of the total Purchase Price thereby provided.

[5] Damaged Goods - If an appliance is received and is faulty in any way, other than from transport damage, you should notify Sydney Commercial Kitchens immediately by phone or email advising your contact name, address, phone and fax numbers, our invoice number and details of the fault.

With deliveries, please check all items before signing for them. Please do not sign for and accept deliveries if the goods are obviously damaged in transit. It is better to refuse delivery than to sign for damaged goods. You could also ask the driver to acknowledge and sign that the delivery was received damaged.

[6] Return Policy:

Goods returned for credit (other than damaged goods as listed above) will not be accepted unless prior arrangements have been made with Sydney Commercial Kitchens.

Items purchased through SCK are subject to the following conditions if you require to return the item.
a) the item must be in its original condition, with no scratches or dents and preferably in its original packaging.
b) the item must be disconnected from all services, i.e. plumbing & electrical, prior to arranging for the item to be collected.
c) once the item has been returned to the supplier and points a) & b) above have been confirmed, then your refund will be effected to the nominated account or credited back to your credit card, minus any associated credit card fees.

The equipment you have purchased is covered by the manufacturers warranty and any terms and conditions that may apply under said warranty. Our suppliers will work hard to provide warranty service in an appropriate time frame. While some customers will request a replacement item or a full refund should there be a fault present at purchase the suppliers will invariably exercise their right to repair the item as covered under the warranty.

All returned goods are subject to a minimum 25% restocking fee, depending on what our suppliers charge, and will only be accepted if returned in original condition, in original packaging with all original instruction booklets, warranty cards and documents.

If the returned item has been used in any way it will be deemed to be second hand and no credit will be issued.

SCK will always try to work with our customers to achieve the best possible result.

[7] Delivery Dates: All delivery dates as supplied on invoices are proposed only and are subject to stock availability. Undue delays are not the responsibility of Sydney Commercial Kitchens.

[8] Prices:  Prices, as advertised on the website are subject to alteration without notice.

[9] Online Orders: Online orders are not confirmed until a representative of Sydney Commercial Kitchens has verbally approved with you that pricing, including delivery and the availability of the items[s] is correct. It is the responsibility of the customer to ensure that items listed for sale are correct and available prior to ordering. It is also the responsibility of the customer to ensure that the dimensions of the product are correct as listed and that the item will fit in the desired location and through all doors and access areas.

[10] Acceptance: The placement of any order with Sydney Commercial Kitchens implies acceptance of the above conditions of sale.

Categories: Shopping Cart

 

Back to FAQs
 
How do I order?
How do I order online?
Can I get a quotation for equipment?
What about deliveries?
What about deliveries outside Sydney?
Delivery Times
What are the Terms & Conditions?
Does Sydney Commercial Kitchens export?
Is Sydney Commercial Kitchens an established business?
Stock Availability?
What if my goods are damaged?
What are the warranties on equipment?
Are the goods insured during delivery?
Can I cancel my order?
Can I return my goods?
Customer Responsibility
Do you sell used catering equipment?
Do you supply spare parts?
Is this website secure?
Product Brochures
Product Information, is this website up to date?
Retention of Title
Will you buy used equipment?
Products
Brands
Parts
Specials
Finance
Videos
Blog
Social Media
Email Us
Newsletter Sign-Up
Free Resources
Verified Payments via Paypal or Securepay
CloseSpecials of The Week